Plans to suit your family’s future

With Annual Storage Plans, you pay a processing fee for the collection kit, transport, processing and testing of the cord blood and tissue collected. This fee comprises of a deposit paid at enrolment, with the balance payable in a lump sum two weeks after birth or over a 12 month payment schedule. An annual storage fee is then paid for as long as you wish to continue storing and without fixed time commitment. The annual fee, adjusted for CPI (*further subject to change), covers one year of cryogenic storage. The first payment is payable three months after birth, and thereafter payable annually.

Annual Storage Plans are ideal for those who wish to minimise their initial financial commitment. Annual Storage plans may be switched to a Prepaid Storage Plan at a later stage if requested.

Prepaid Storage Plans combine fees associated with the collection kit, transport, processing, testing and storage of the cord blood and tissue for 20 or 30 years of storage, or our new Lifetime storage plans^#. 

With a Prepaid Storage plan, there is a deposit payable at enrolment with the balance payable either in a lump sum two weeks after birth or by either a 12 or 24 monthly payment schedule. Payments start from $215 per month for a 24 month period for 20 years of cord blood storage.

To view the current Cell Care banking and client agreement, please click on the link below:

Cell Care Client Agreement (905 KB)

^#Lifetime is defined as an average of 83 years for males & females (Australian Bureau of statistics for life expectancy 2020-2022)

Yes, Cell Care has special pricing options for multiple births and siblings.

Existing client, you are entitled to:

• $200 reduction applies for each baby when you are storing cord blood, or
• $400 reduction if you choose to store cord blood and tissue

If you're having twins:

• $200 reduction applies for each baby if you are storing cord blood
• $400 reduction applies for each baby if you are storing cord blood and tissue

If you are having triplets, please call Cell Care on 0800 088 235 so that special arrangements may be made for you.

Pregnancy and birth can be an unpredictable process and this may impact the volume of cord blood collected or the ability to collect cord blood and tissue at all.

While it happens infrequently, if we are unable to collect and store your baby’s cord blood or tissue, refunds will be assessed as follows:

Collection and Storage

In the event:

• cord blood and tissue cannot be collected or stored Cell Care will refund all monies paid
• you order cord blood + tissue and one of these products cannot be collected at birth, your payment plan will revert to either a cord blood only plan or cord tissue only plan

Cancellations

If you elect to cancel this contract prior to the birth of your baby and:

• your collection kit has not been dispatched, your deposit will be refunded in full; or
• your collection kit has been dispatched, your deposit will be retained in full; or
• your deposit is non-refundable under the terms and conditions of a specific promotional offer you enrolled under, your deposit will be retained in full.